Refund Policy

REFUND POLICY

Last updated: [2026.4.3]

Thank you for shopping at [Your Store Name].

If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have [14/30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Customized / Personalized Products (IMPORTANT)
Please note: Customized or personalized products (made according to your specifications or design) are NOT eligible for return or refund unless they arrive damaged or defective. We strongly recommend you double-check your design before placing an order. For non-customized standard products, the above return policy applies.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7] days of delivery with photos showing the issue. We will arrange a replacement or full refund.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: [business@4uhandmade.com]
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